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Services | Website/Software Maintenance

7HillTop provides focused expertise in support and maintenance of website/software.

With changing business scenarios and newer technologies being evolved, the need to maintain wesbites / IT applications becomes more and more imperative. Support and maintenance typically eats at efficiency of primary development teams and executive management, swinging focus away from new initiatives to maintenance of older ones.

Out-sourcing support and maintenance to an off-shore provider reduces costs and allows the mainline team to focus on strategic direction.

Various facets of website/software maintenance we undertake include:

  Ongoing maintenance and support services
  Code Review
  Issue/Bug fixing
  Enhancements
  Website-specific requests
  Code optimization
  Testing
 
Maintenance contracts usually are for a minimum of 6 months, and undergo a process suited to maintenance of websites/projects.
Our maintenance process includes the following stages:
  SLA terms agreement
  Knowledge transfer
  Process propagation
  Work execution
  Verification and validation
  Deployment, Testing
  Monitoring, Reporting
  Review and continuous improvement
 
       
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